Making Maintenance Matter: How to Sell Preventive Care with Confidence
Why customers say no to maintenance — and how to change that
· Online webinar · 60 minutes
About This Webinar
Most advisors know they should be recommending preventive maintenance — but getting customers to say yes is a different story. In this webinar, Jen Davis and Doris Barnes (joined by multi-shop owner Kendall Warnock) break down exactly why customers decline maintenance, why advisors hesitate to recommend it, and what to do about both. You'll learn how to connect maintenance to each customer's personal situation, how to slow down the conversation and build real trust, how to handle the "lifetime fluid" objection, and how to present recommendations that feel helpful — not pushy. Packed with real talk, live Q&A, and actionable scripts you can use immediately.
Featured Speakers
Jen Davis
Sales & Training Specialist, Transformers Institute
Doris Barnes
Director of Strategic Growth, Transformers Institute
Kendall Warnock
Multi-Shop Owner & Leadership Coach, Lincoln NE
Webinar Recording
A recording is available for this webinar.
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Reserve your complimentary spot and receive the Zoom link by email.
Register for Making Maintenance Matter: How to Sell Preventive Care with Confidence